Questions, answered.

natbox.io is a small, independent NAT VPS host. From $1 a month you get a Linux server with root over SSH, your own block of IPv4 ports and a routed /80 of IPv6, live in under a minute. It suits bots, small websites, personal VPNs and learning Linux. It is run from Kuwait, and the servers are in the EU. More about natbox.

A small Linux server that shares one public IPv4 address with other servers. Instead of all 65,535 ports you get your own block of them, forwarded straight to you. Sharing the IPv4 address is what keeps the price this low. You still get a full /80 of public IPv6 to yourself. More about NAT VPS.

No. The IPv4 address is shared and you get a block of ports on it. Your IPv6 /80 is yours alone, so anything that speaks IPv6 can reach your server on any port. How your server connects.

In the EU, in a Contabo data centre, on local SSD storage. Each server gets 100 Mbit/s each way. You can check the network from your own computer on the performance page.

We publish fair comparisons, including where others win: NAT VPS providers compared and NAT VPS vs VPS.

Over SSH as root. Your SSH port and root password are in the "Service activated" email and on your server's page in the client area: run ssh root@natbox.io -p <your port>. On Windows, use PowerShell, Windows Terminal or PuTTY. Lost the password? Use Reset password on the Manage tab. Getting started.

3 on the VPN plan, 5 on the free trial and burner, 10 on Nano, 20 on Box and Box CPU, 30 on Box Plus and 40 on Box Max. The first port goes to SSH; every other port goes to the same port number inside your server, for both TCP and UDP. Ports 80 and 443 are shared and routed by domain name.

Debian 12, Ubuntu 24.04, Alpine and AlmaLinux 9. You can reinstall with any of them from the client area at any time; a reinstall erases the disk but keeps your ports and IPv6 addresses.

No. Servers are Linux containers (Incus LXC), so Docker and other nested containers, Windows, custom kernels and kernel modules do not work. Most software installs normally from the system's packages instead.

No. Your /80 is routed to your server unfiltered, on every port. Set up a firewall on your server (nftables, ufw or firewalld) before you run databases, admin panels or anything else you do not want public. IPv6 on natbox.

Yes. Upgrade from the client area and your server is resized in place. Your data, IP addresses and ports stay the same, and you pay only for the rest of the current period.

Yes. Pick an app when you order, or later with Upgrade, and we install it on your own ports: WireGuard VPN, an ad-blocking VPN, Caddy and bot starters on every plan, more from Box and Box Plus. All one-click apps.

Yes. Open your server in the client area, go to the Domains tab and add your domain. Point its A record at the IP address the tab shows, add the TXT record we show you, and press Verify. Ports 80 and 443 for that domain then go straight to your server. HTTPS is passed through untouched, so you run your own certificates (Let's Encrypt works). Website guide.

2 on the free trial (a domain and its www), 3 on Nano, 10 on Box, and 25 on Box Plus, Box Max and Box CPU. Add www as a separate domain if you want it too.

Not directly. Outgoing ports 25, 465 and 587 are blocked to keep our shared IP clean. Use an email API or relay service over port 2525 or HTTPS instead.

Yes. New customers can try a small server (256 MB RAM, 3 GB SSD, 5 ports, a /80 of IPv6) free for one month, one per person. The trial is not renewed: the server stops when the month is over and is deleted 14 days later. About the free trial.

Slots are released in small drops, announced first in our Telegram channel @natboxio. At opening time we post a picture with that drop's code, which you type at my.natbox.io/free-trial/claim. You can read the channel without Telegram at t.me/s/natboxio. Drops sell out in a few minutes.

Yes. Choose a paid plan from the banner on your server's page before the month ends, and you keep the same server with your files and addresses unchanged.

PayPal, crypto or account credit. Minimums and rules differ, so here is each one.

With crypto, the full amount on the payment page has to arrive. Exchanges take their fee from what you send, so add it on top. For anything under $3, add credit first.

Yes, within 7 days of your first paid server you get the full price back. Refunds go to your account credit the same day by default; if you prefer, ask for it back to PayPal, or in crypto with the blockchain fee taken from the amount. Renewals, upgrades and burner servers are not covered. Refund policy.

We create an invoice before your renewal date. If you have account credit, it pays the invoice automatically. An unpaid service is suspended 2 days after the due date and deleted, with its data, 14 days after that, so pay or cancel in time.

From your server's page in the client area, or on the cancellation page without signing in. "At the end of the billing period" keeps it running until the paid time ends; "immediately" deletes it straight away. Unused time is not refunded, except under the 7-day guarantee or where the law says so.

Your server keeps working, but at 10 Mbit/s until the 1st of the next month (UTC). It is never cut off. Adding extra traffic from the client area lifts the slowdown straight away if it brings you back under your allowance.

Every plan has snapshots you take yourself (1 to 5, depending on the plan). For automatic backups, add Off-site backups to Nano or a bigger plan for $0.50 a month: 7 daily and 4 weekly copies you can open or restore from the client area. Without the add-on, keep your own copies of anything important.

We aim for 99.9% a month, shown live on status.natbox.io. If your server is down for more than 1% of a month because of a fault on our side, open a ticket within 7 days after that month and we add account credit for that share of the month.

Within 24 hours, usually much sooner. Open a ticket or email support@natbox.io. We help with your server, network and account; we do not support the software you install.

A private VPN for yourself and your household is fine, and WireGuard is a one-click app. Open VPN or proxy services offered to the public, and Tor exit nodes, are not allowed. Acceptable Use Policy.

No. Mining and other sustained full-CPU workloads are not allowed on shared plans, because they slow down everyone on the host.

Yes. A Minecraft Java server is a one-click app from Box Plus, and other game servers work on your own ports. Minecraft server hosting.

Attacks on any network (DDoS, scanning hosts you do not own, brute-forcing logins), illegal content, mining, public proxies and Tor exits, and getting around limits such as the mail port block. Anything legal that does not affect other customers is fine. Acceptable Use Policy.