Legal notice

Last updated 30 October 2026

Operator

Mohammad AlSaraf
Masha'al Jamal Abdulhamid Almutawa bldg, Floor 3, Office 8, Mohammad Thunayan Alghanim St, Qibla
Kuwait

natbox.io is the trading name of this sole operator. It is run from Kuwait. Customer servers are hosted in Germany.

Contact

Email: support@natbox.io. We reply within 24 hours. Customers can also open a ticket.

Contact point for authorities and users (EU Digital Services Act)

Authorities, the European Commission and users of our services can reach us at abuse@natbox.io for illegal content and service matters, in English. Illegal content can be reported with the abuse form.

Consumer disputes

We try to solve every complaint directly: please email us first. We are not obliged to take part in dispute resolution proceedings before a consumer arbitration board, and we do not take part in them.