natboxAcceptable Use Policy
Every natbox server shares an IPv4 address with other customers, so one bad actor can get the address blocklisted for everyone. This policy exists to keep the network clean and fast. It is part of our Terms of Service.
Not allowed
- Spam and bulk mail, including unsolicited email, forum or comment spam, and running open relays or open proxies.
- Attacks on any network or system: DDoS, flooding, stress testing or "booter" services, port and vulnerability scanning of hosts you do not own, brute-forcing logins, and exploit delivery.
- Malware: hosting, spreading or controlling malware, botnets, command-and-control servers, or ransomware.
- Phishing and fraud: fake login pages, scam shops, carding, and any deceptive service.
- Illegal content: child sexual abuse material (reported to authorities immediately), content that infringes copyright or trademarks, and anything illegal where we or you are located.
- Cryptocurrency mining and other sustained full-CPU workloads on shared plans.
- Public Tor exit nodes and open VPN or proxy services offered to the public. A private VPN for yourself is fine.
- Getting around limits: evading the mail port block, resource limits, bandwidth caps or a suspension, or breaking out of your container.
- Harassment, threats, doxxing, and content that promotes violence against people.
Fine to run
Websites, APIs, bots, game servers within your plan's limits, a private VPN, development and test environments, monitoring, home-lab services, small databases, and anything else legal that does not affect other customers.
Fair use of resources
- Shared CPU is a fair share. Short bursts are fine; long periods at 100% may be throttled.
- Bandwidth is limited per plan per month. Over the limit, your speed may be reduced until the next month.
- Very high numbers of connections or packets per second may be rate-limited to protect the network.
What happens if this policy is broken
Depending on how serious it is, we may warn you, limit your server's network access, suspend it, or terminate it without refund. For attacks, malware, phishing and illegal content we act immediately, usually without warning. We cooperate with law enforcement when legally required to.
If your server was compromised and someone else caused the abuse, tell us. We will usually let you back in to clean it up or reinstall.
Reporting abuse
See how to report abuse.