// Last updated: January 1, 2025
When you place an order, we collect the following information:
When you visit this website, standard server access logs may record your IP address, browser type, referring URL, and pages visited. These logs are not shared with third parties and are rotated regularly.
If you create a customer dashboard account, we also store your hashed password. Passwords are never stored in plaintext.
We use the data we collect solely for:
We do not use your data for marketing, advertising, analytics, or any purpose beyond what is listed above.
Your data is stored in a MySQL database on our server located at host IP 147.135.215.238. This database is accessible only to our administrative team and is not exposed to the internet.
We do not use third-party databases, cloud storage services, or analytics platforms to store your personal data. No data is stored with Google, AWS, or similar providers.
We retain your customer record for as long as your VPS account is active. After permanent deletion of your VPS (due to expiry + grace period, or your request), your personal data is retained in our logs for up to 90 days for abuse investigation purposes, after which it is purged.
Abuse reports are retained for up to 12 months regardless of VPS status, as required for legal compliance.
Your data is accessible only to NATBox operators. We do not share, sell, rent, or disclose your personal information to any third party, except:
This website does not use tracking cookies, advertising cookies, or third-party analytics scripts. We do not use Google Analytics, Facebook Pixel, or any similar technology.
We use a single session cookie for the customer dashboard login. This cookie contains no personal data beyond a session token, and expires when you close your browser or log out.
We send the following automated emails:
We do not send promotional emails or newsletters. You will only receive emails directly related to your service or support requests.
We do not actively monitor, scan, or access the contents of your VPS. Your container is yours. We access VPS infrastructure only when:
You have the right to:
To exercise any of these rights, contact us at natboxiomail@gmail.com. We will respond within 30 days.
We take reasonable measures to protect your data:
No method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify affected customers of any confirmed data breach within 72 hours of discovery.
Our services are not directed at individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has submitted an order, contact us immediately at natboxiomail@gmail.com and we will delete the information.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We will notify active customers of material changes by email. Continued use of our services after changes constitutes acceptance of the updated policy.
For privacy questions, data requests, or to exercise your rights: